Quotes
All quotes supplied by Studio Five are valid for 2 months only, unless otherwise stated.
Payment
The client will be invoiced for 50% of the total quote and Studio Five requires this amount to be paid before work will commence. The client will be invoiced for the balance on completion of work, but prior to the website being published to the Internet. Payments can be made by cheque to Studio Five Web Design.
Cancellations
Should the client wish to cancel the building of the website prior to completion, then Studio Five will invoice the client for any work performed up to and including the cancellation date. Studio Five must be advised in writing of the request not to proceed with the building of the website.
Errors & Fixes
Studio Five will at all times attempt to ensure that no errors are knowingly included in the website. Any and all such errors made by Studio Five staff during the building of the website will be corrected at no charge to the client.
Updates & Alterations
Any additions or updates to a completed site (after the expiration of the warranty period) will be charged at an hourly rate of $50 per hour.
Website Warranty
Studio Five includes a warranty for all completed websites that covers changes to existing pages of the site (ie. it does not include client requests for additional pages). Such changes to the site eg. text, graphics, links, tables etc can be requested by the client free of charge, for a 2 month period after the agreed completion date for the website.
Agreed Completion Date
Is the date agreed to by the client and Studio Five as to the finalisation of construction of the website. This date signifies:
the approval of the client to the publishing of the site on the Internet
the acceptance by the client that the published site is meeting expectations
the commencement of the warranty period.